Refund Policy

Returns

If your order number is 125### or 126###, please contact us by phone or email to start the return/exchange process. Otherwise, you can initiate a return at any time by visiting our returns center.

Purchases made on the Campus Den website can be returned or exchanged within 30 days from receipt of order. Returns must be in original condition, unworn/unused with original tags and labels, and original packaging intact if applicable. Your return item(s) will be inspected upon arrival before your refund is processed.

We can't exchange or refund any apparel items that have been washed as they are unfit for sale. If, however, washing the item reveals a defect, please contact us.

Customers are responsible for shipping items back to Campus Den, except in the case of damaged/defective items, the wrong item was sent, flawed items. In these cases, Campus Den will email a printable return label to the customer.

Returns should be shipped to the following address:

Campus Den
Web Department
Attention: Returns
4330 W. Mount Morris Rd. 
Mt. Morris, MI 48458

All returns will be processed and credited in the manner in which your order was paid within 10 business days of receipt of the returned product. Please allow 1 to 2 billing cycles for the credit to appear on your credit card statement. Original shipping charges are non-refundable.

If you have any questions about the returns process please contact us by email via the contact us link at the top of our website or call us at 888-484-9990, MON - FRI, 8:00 AM to 3:00 PM.

Free items, gifts, or promotional items are not returnable!

Manufacturer Direct and Drop Ship items have a different return policy: