We strive to ship all orders within 1-2 business days. However, sometimes things happen, and it takes us an extra day or two. You will receive your merchandise 2-10 business days after ordering depending on many factors, including but not limited to stock quantity, shipping address, and shipping method selected. Please be aware that holiday time and other major events may delay order processing.
Please log in to your account to check your order tracking or contact us to get an update.
Once an order has been placed the quantities are not editable by the customer, but our staff can make edits to the order. If you need to add/remove items from your order or change other data, such as the email or shipping address, please contact us.
Please contact us to discuss the nature of the issue. We will gladly get to the bottom of the issue and fix the problem.
Please contact us to discuss what item is missing. We will gladly get you the missing item.
We likely will not have an exact date, but most back ordered items ship within 15 business days.
Click ‘Account’ and then click ‘Create Account’. Follow the prompts from there.
You can add a new address to the website. All other changes need to be completed by contacting us.
Click ‘Account’ and then click ‘Forgot your password?’. Follow the prompts from there.
Click here to view our refund policy and to return a product.
PRICING & BILLING
We accept the four major credit cards (Visa, MasterCard, Discover, and American Express), as well as Google Pay.
Orders with shipping addresses in Michigan pay a 6% sales tax on products and the cost of shipping. All other shipping locations do not pay sales tax currently.
Please contact us to discuss the nature of the issue. We will gladly fix any charges that are found to be incorrect.
Log in to your account to see your previous orders or contact us to get a copy emailed to you.
Please allow 72 hours after we process a refund for the credit to appear on your account.
Your card will be authorized immediately resulting in a pending charge. The charge will finalize the day we ship your order.