Shipping Information

On this page you'll find details about how we ship.

Please allow 3-10 business days from the time you place your order for your package to arrive. We use Ground, Ground via USPS, and International USPS shipping methods. Please see below for a map with shipping times, and explanations of different aspects of our shipping policy.

ground shipping times from UPS

Our "Ground via USPS" options can add anywhere from one to five days to the time in transit. Below are explanations of each of the shipping options we use:

Ground Shipping

We use both Fedex and UPS, and Ground refers to their standard level of service. The map above details time in transit for packages going from our location in MI to your location. Please note these times don't include our processing time (2-4 Days).

Ground Via USPS

This method adds one to five days to the times listed in the map above. We offer these options to allow for a cheaper but slower shipping option. UPS or Fedex deliver your package to a Post Office location near your address and the USPS delivers it the rest of the way.

Expedited Shipping

If you need overnight or 2 day shipping we ask that you place your order over the phone as this allows us to check inventory levels and pricing to ensure that your items arrive on time. You can call us at 888-735-2380, Mon - Fri 9 to 5.

 
Free Shipping

Orders shipping to US addresses are eligible for free or reduced shipping once they meet an order total threshold. We ship "Free Shipping" orders using the Ground via USPS service which can add 1 to 5 days to your shipping time. "Reduced shipping" uses the Ground service. You can find details on both of these shipping methods above. For shipping addresses in the contiguous 48 states the order total threshold is $75, and for AK, HI or PR the threshold is $150. International orders do not qualify for free or reduced shipping. For a breakdown of the shipping rates see below.

Shipping Charges
  • Domestic rates(orders under $75):
    • Ground Via USPS - $5.99
    • UPS Ground - $8.99
  • Domestic rates(orders over $75):
    • Ground Via USPS - FREE
    • UPS Ground - $2.99 (Save $5.99)
  • AK, HI, PR rates(orders under $150):
    • USPS Priority - $15
    • FREE over $150
  • International rates(USPS):
    • Canada - $35(USD)
    • Others - $55(USD)
International

With the exception of Canada, International orders must be placed by phone and do not qualify for free shipping. We can ship to many countries, but because of high shipping rates the international charges are: $35 (USD) to Canada, $55(USD) to all other countries. Expedited shipping for international orders is not available at this time.

Please contact us at 888-735-2380, Mon. to Fri. between the hours of 9am and 5pm Eastern Standard Time to place your order.

Returns

Customers are responsible for shipping returns back to Campus Den. The only exception is if the fault with the order is ours (e.g. damaged item, wrong item/size). If you aren't sure if your return will qualify for free return service, please contact us at 888-735-2380, Mon. - Fri. between the hours of 9am and 5pm Eastern Standard Time.

For more information on our Return and Exchange process please click this link to be redirected to the Returns page.